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Guenther Fielmann

Founder and CEO, Fielmann AG

 

I would like to welcome you to the Global Economic Symposium 2009 and hope that the atmosphere here in the Fielmann Akademie will be pleasant, stimulating, and wellsuited to engaging in the deliberations to take place here.

I am especially glad that the Global Economic Symposium is being held in the Fielmann Akademie, because I hold the ideals of the Global Economic Symposium dear.

Just as the Global Economic Symposium is convinced that we have to trust in the good will and understanding of decision-makers throughout the world to develop new, realizable solutions to the serious economic problems in the world, Fielmann also trusts in the good will and understanding of its customers, which has made Fielmann what it is today.

By placing customer satisfaction above all else, by providing customers the guaranteed best price, and by recognizing all customer claims, regardless of the customer’s reasons for making a claim, Fielmann puts its trust in its customers, the same as they put their trust in Fielmann. And trust and fairness are exactly what have brought decision-makers together here at the Global Economic Symposium to work together in the interest of people throughout the world.

I wish you the greatest of success with your important projects and hope that you will be able to contribute to resolving the great global challenges of our day for the benefit of future generations.

Guenther Fielmann
Founder and CEO, Fielmann AG

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